An innovative training and employee development firm located in southern Vermont since 1984, we specialize in helping organizations get the most out of their people by raising the bar, inspiring potential, and partnering with organizations to build a people-centered and high-engagement culture.
Our clients are typically fast-growing organizations who realize that to be successful requires the ability to master a changing work environment, unite diverse perspectives from all areas of the organization, engage in process improvement, and promote continuous innovation of products and services — all to satisfy increasingly demanding customers.
Our firm’s reputation for excellence is built on several key principles:
The importance of delivering the highest quality service and products possible on time and as expected.
The value of creating a non-threatening environment where people encourage each other to learn new concepts and strategies.
The desire to promote and sustain long-term and naturally satisfying relationships with our clients.
The number one defining characteristic of success in organizations is people and how they work together. Successful organizations have the right people, capitalize on competencies and talents, see the shared vision and create a motivational environment.
Our firm’s reputation for excellence is built on several fundamental principles: the importance of delivering the highest quality service and products delivered on time and as expected; the value of creating a non-threatening environment where people encourage each other to learn new concepts and strategies; and our desire to promote and sustain long-term and mutually satisfying relationships with our clients.
For quality service to be delivered, it has to come from the very roots of an organization. New Directions Consulting has designed a 9-step quality service Initiative that transforms customer service levels and consistency within 18 months.
Our nine step process includes:
Setting up a cross-functional quality leadership team
Surveying external customers
Surveying internal customers
Defining quality service values
Launching improvement initiatives that save money and time
Developing organization-wide service standards and service level agreements
Developing a quality improvement suggestion system
Initiating sub teams to work on specific improvement areas
Learning to measure and maintain metrics
We also offer a number of quality service products:
25-Common Quality Service Standards
Online and paper external and internal customer surveys
Sample Service Level Agreements
Team Quality Problem Solving Tools
Sample Rental and Lease Agreements
Our customers have often asked us where they can find a quality lease agreement template to rent a property for their office. So, we’ve decided to gather these documents in one place for your convenience. We’ve analyzed hundreds of resources and engaged lawyers to help us with this task. You can be sure that the following lease agreement forms are quality and lawyer-approved. You are free to use them no matter if you need to rent the premises to hold a workshop or establish your office—these agreements can be used for both short and long-term tenancies.
The standard form is a Lease Agreement Template. It outlines all the necessary terms and helps establish successful landlord-tenant relationships. The primary lease terms include parties’ contact details, term of the agreement, deposit and rent amounts, late fees, and notice details. People sometimes think that oral arrangements may be sufficient when they’re renting certain premises. However, it’s highly recommended to use a written agreement to ensure that each side understands their responsibilities, thus, avoids any misunderstandings.
Many of our customers dream about their own office or house. But it may be an expensive idea for them to bring to life. That’s why we’ve prepared a Rent-to-Own Agreement template to allow your dreams to come true eventually. A rent-to-own agreement allows you to rent the property with the option to buy it at the end of the tenancy. Apart from the basic lease terms, this document should indicate the option to purchase the property, the purchase price, and the earnest money deposit.
If you are a tenant, you may also sometimes lease premises using a Sublease Agreement. This agreement allows an original tenant to sublet a part of the landlord's property—a room, basement, or garage. A sublease agreement should include such essential terms as the parties' information, premises description, term of the agreement, security deposit, and rent amount. Do not forget to mention the original lease details. Note that the tenant may only sublet the property with the landlord's written consent.
A Room Rental Agreement is used to rent out a room and can come in handy for landlords and tenants who are allowed to sublet the property. Sometimes, room rental agreements are confused with roommate agreements, but you should know the difference. A roommate agreement is signed between roommates, that is, the tenants living at the same property. These agreements usually outline the roommates’ duties and responsibilities, including expenses, guest and pet policy, and quiet hours. A landlord has no connection with this agreement.
When you need to lease the premises for your office or shop, you should use a Commercial Lease Agreement. This type of lease is usually long-term, for example, for five years or more, and is more complicated than a standard lease agreement. It’s necessary to specify the demised property and a clear description of how you can use it. A commercial lease should also include shared areas, parking lots (if any), rent amount, and operating costs (like utilities, real property taxes, etc.).
It’s necessary to mention that lease and rental agreements are not the same. A lease agreement is also known as a fixed-term agreement and allows a tenant to lease the property for an extended period, for example, a year. A rental agreement is used to rent the property regularly, for example, on a week-to-week or month-to-month basis. The most common type of rental agreement is a Month-to-Month Rental Agreement. A month-to-month tenancy means that the rental agreement renews automatically every month. It’s a convenient and cost-effective way to rent the premises and allows you to terminate the tenancy at the end of the month (with advance notice).
A current trend emerging in all industries is the need for an outside facilitator or "ring leader" for company events and meetings. In New Directions' minds, leaders need to focus much more on content and the relationships within the event. An outside facilitator can help run the actual process and structure of the event—making sure things go smoothly.
The most common uses for New Directions’ facilitation skills include event design, meetings, board retreats, conferences, strategic planning sessions, and most recently, marketing, and social media facilitation.
More than a “survey monkey,” our team of consultants helps plan, design, implement, analyze, and compile results for clients who have surveying needs. From beginning to end, New Directions can act as a full-service surveying organization. This includes designing the survey questions, using our database to generate the actual survey, administering follow-up calls, emails, letters, etc. A value many clients experience with New Directions is our ability to analyze the data, put it in a comprehensive, readable report, and offer recommendations and strategies to address weaknesses.
Why NDC Surveys
Exceptional customer service
No sales agents—connect directly with senior survey associates
Live debriefs of results delivered to the client and appropriate stakeholder
No template—customized questions to maximize participation and relevant results
We also provide 360-degree leadership and supervisory surveys for individual coaching, which compile results from direct reports, customers, project team members, and the like. We utilize this surveying vehicle as a preliminary step in our coaching services.
We also provide organizational and strategic assessment tools that result in a baseline measure before introducing change. We then re-survey once the change initiatives are implemented to demonstrate the levels of improvement achieved. In a world that is becoming increasingly focused on Return on Investment, surveying is an attractive support vehicle.
We’d like to hear from you. Drop us a line. Give us a ring.
WHAT'S NEW AT ND
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New Directions Provides 2-Day Leadership Boot Camp Based on Bee Book
MARCH 9, 2015
Harrington to Present at the Vermont Human Resource Association on the Millennial Generation Worker
JANUARY 7, 2015
Mackin Presents Leadership Secrets from a Beehive and New Adaptive Coach Competencies to Vermont State SHRM Conference
SEPTEMBER 16, 2014
Thumbnail : Reaching Consensus on Key Decisions as a Self Directed Work Team
Reaching Consensus on Key Decisions as a Self Directed Work Team
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Making Decisions as a Self Directed Work Team
OCTOBER 15, 2014
Sowing the Field for Self Directed Work Teams in Your Organizations
OCTOBER 8, 2014
LEADERSHIP & ENGAGEMENT
Thumbnail : Sidecar Leadership and the Need to Build Your Leadership Bench
Sidecar Leadership and the Need to Build Your Leadership Bench
JANUARY 9, 2015
Professional Growth and Development Number One Driver for Millennials in 2014 Employee Engagement Trends Report
NOVEMBER 21, 2014
15 Leadership Tools for 2015
NOVEMBER 7, 2014
10 Tips To Becoming the Value-Added, Indispensable Millennial Employee
SEPTEMBER 24, 2014
ORGANIZATIONAL HEALTH & ASSESSMENT
Thumbnail : Values: Why To Hire and Why To Fire
Values: Why To Hire and Why To Fire
DECEMBER 3, 2014
Trending: Employee Engagement (If not now, soon)
AUGUST 8, 2014
Corporate Training Soars – Here’s What It Means
MARCH 28, 2014
Thumbnail : Train-the-Trainer Certificate Workshop
Train-the-Trainer Certificate Workshop
OCTOBER 5, 2012
Time Management In A Complex And Demanding World Workshop
SEPTEMBER 20, 2012
Building a Process-Efficiency Mindset Workshop
AUGUST 20, 2012
Thumbnail : Is Your Team like “Mom and Apple Pie?” – Guestblogger Betty DiMaria from Aras Performance
Is Your Team like “Mom and Apple Pie?” – Guestblogger Betty DiMaria from Aras Performance
JULY 23, 2014
EFFECTIVE MEETINGS: Put On Your Yellow Hat and Decrease Meeting Time by 50%
MARCH 28, 2013
EFFECTIVE MEETINGS: Using 6 Thinking Hats For More Productive Meetings
MARCH 28, 2013
Refocusing Your Customer Service Efforts
FEBRUARY 27, 2013
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